If a few questions are being asked to avoid you being scammed and rendering a transaction request null and void, which would have removed money from your bank account that you have no intention of doing if you actually knew where it is going, would you not want the bank to do that?
Considering how pervasive and common scams are these days, you would hope and expect all financial institutions to look out for their clients and ask questions, especially when a client is doing something which raises red flags.
The bank below, M&T Bank, comes right out and makes the security concern of clients front and center in their marketing. Why not, as it may be the difference in you having a savings account that has not been decimated?
M&TBank
When you call or visit the bank, you may notice we ask a few additional questions. We know your time is valuable, and we appreciate your understanding. These questions aren’t about doubting you, they’re about looking out for you.
➡️ Impersonation and fraud continue to rise. Identity questions help ensure we’re speaking directly with you and not someone trying to access your account without permission.
➡️ Extra security steps help guard against today’s most common scams, including identity theft, account takeovers, unauthorized transactions, romance scams, and more.
➡️ In some situations, banks are required to follow specific laws and security guidelines before discussing account details.
Learn more about the steps we take to protect you from financial fraud: https://lnkd.in/dFz7K2Md
