Friction should not be a dirty word in banking
Friction should be seen as necessary at times to get to the bottom of a transaction which is unusual and does not fit the normal pattern of a customer you have identified through good KYC work and ongoing monitoring. Mr. Olsen in this LinkedIn post covers why friction is necessary to prevent fraud and protect […]
JPMorgan Chase taking action on fraud with fraud-fighting event
Leadership is one of the key ingredients to ‘dwindle swindle’ whether it be at a national level as Australia is showing or through major banks like JPMorgan Chase. This world leading bank set up an ambitious program to tackle fraud in November 2025 during International Fraud Awareness Week. It will be interesting to see what […]
Know your risk and act on it
Generating reports for regulators is part of a financial institution’s obligations but as stated here, to detect and prevent fraud you need to be closely examining fraud risk indicators and take decisive action to confront them every day in your operation. What lies behind the numbers and how can you get in front of it […]
AARP offers up more scam prevention tips
This article in AARPs September/October Bulletin focuses on emotional triggers scammers use to manipulate you to act right away before you realize you are being scammed. Be aware of the tactics they employ and protect yourself from falling for them. Pause and reset as AARP recommends when you get a call out of the blue […]