As is well documented now, scammers are using manipulation and social engineering to draw vulnerable victims into their corrupt world to transfer money to them under false pretenses. They employ whatever techniques possible to draw them in. It could well be under a romance or investment scam in how they convince them to do it.
ABA Fraudcast: The bank that breaks the spell
Santander UK’s scam-interruption team confronts delicate issues for customers in difficult moments.
Paul Benda, ABA’s EVP for risk, fraud and cybersecurity, discusses the history of that bank’s Break the Spell team with Chris Ainsley and Michelle Pilsworth from Santander UK. The team is specially trained to do just what its name indicates: interrupt scams in real time to defend customers from major financial loss and further harm.
The ABA Fraudcast will be published every three weeks, here and wherever you listen to and subscribe to your favorite podcasts, such as Apple and Spotify. Please subscribe!
ABA offers resources to help banks prevent, identify, measure and report fraud, and to serve and protect consumers and their financial data. ABA’s scam prevention campaigns #BanksNeverAskThat and #PracticeSafeChecks are newly updated as well.
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ABA Fraudcast host:
Paul Benda, EVP, risk, fraud and cybersecurity, ABA
